Delivery Information
At Zolaris Store, we understand that timely delivery is crucial for maintaining your pool in top condition. That’s why we offer flexible and reliable shipping options to ensure your pool parts and accessories reach you as quickly as possible.
Shipping Options
We provide two main shipping methods to cater to your needs:
- Standard Shipping: For those who need their items quickly, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This option usually takes 15-25 business days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your items are packed and ready for dispatch as soon as possible.
International Shipping
We are proud to serve a global audience, delivering to most regions worldwide. However, please note that we do not ship to Asia and certain remote areas. If you have any questions about shipping to your location, feel free to contact our customer service team.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, you can do so within 15 days of receiving your order. Please ensure the item is in its original condition and packaging. For more details on our returns process, visit our Returns Policy page.
Customer Support
Our dedicated customer service team is here to assist you with any questions or concerns regarding your order. You can reach us at [email protected]. We are committed to providing you with a seamless shopping experience from start to finish.
Thank you for choosing Zolaris Store for all your pool maintenance needs. We look forward to helping you keep your pool crystal clear and ready for enjoyment all year round!