1. User Access and Responsibilities

By accessing Zolaris Store, you agree to use our website for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations. You must not use our site to engage in any activity that could harm the website, its users, or its reputation.

2. Product and Service Description

Zolaris Store specializes in providing high-quality pool maintenance products, including automatic pool cleaner parts, cartridge filters, chemical feeder parts, and more. We strive to ensure that all product descriptions are accurate and up-to-date. However, we do not guarantee that all descriptions are error-free. If you find any discrepancies, please contact us immediately.

3. Order and Payment Terms

All orders placed through Zolaris Store are subject to acceptance and availability. We accept payments via Visa, MasterCard, JCB, and PayPal. Once your order is confirmed, you will receive an email with the details of your purchase. Please ensure that all payment information provided is accurate and complete.

Orders are processed within 1-2 business days. Standard shipping is available via DHL or FedEx, with an estimated delivery time of 10-15 business days. Free shipping is available for orders over $50, delivered via EMS, with an estimated delivery time of 15-25 business days.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not, you may return or exchange your item within 15 days of receiving your order. To be eligible for a return or exchange, the item must be in its original condition, unused, and in the original packaging. Certain items, such as automatic pool cleaner parts and chemical feeder parts, are non-returnable due to their nature.

To initiate a return or exchange, please contact our customer service team at [email protected] to request a Return Merchandise Authorization (RMA) number. Once you receive your RMA number, securely package the item(s) and ship them to the address provided.

5. Intellectual Property

All content on the Zolaris Store website, including text, graphics, logos, images, and software, is the property of Zolaris Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our prior written consent.

6. Limitation of Liability

Zolaris Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the maximum extent permitted by law. We do not guarantee that our site will be error-free or uninterrupted, and we are not responsible for any damages resulting from the use of our site.

7. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from your use of our website or products will be resolved in the courts of the United States.

8. Contact Information

If you have any questions or need further assistance regarding our Terms and Conditions, please contact us at:

Zolaris Store
1236 Blue Spruce Lane
Baltimore, US 21212
Email: [email protected]